Assessor Resource

BSBSMB307
Set up information and communications technology for the micro business

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to identify information and communications technology (ICT) needs for a micro business operation and resolve common technological problems when they arise.

It applies to individuals who are establishing or operating a micro business providing self-employment. This is not a specialist information technology (IT) unit.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine information and communications technology requirements

1.1 Identify full range of hardware and software requirements relevant to anticipated startup level of business and available space

1.2 Determine and decide on type of internet connection needed to fulfil business requirements

1.3 Identify suitable suppliers of hardware, software and appropriate support services

1.4 Compare and analyse pricing and payment options to determine the most suitable information and communications technology goods and services for the business

2. Install hardware and software products

2.1 Determine suitable location for hardware, taking work health and safety (WHS) and environmental considerations into account

2.2 Follow set-up instructions for hardware in accordance with manufacturers’ specifications

2.3 Follow instructions on installation for all software applications and upgrades

2.4 Install and test connection device in accordance with vendor instructions

3. Trouble shoot/resolve common malfunctions

3.1 Define problem to be resolved

3.2 Identify support services for common malfunctions

3.3 Follow instructions for resolving common malfunctions

3.4 Test device to ensure malfunction is resolved

Evidence of the ability to:

identify and select appropriate hardware and software, including:

identifying suitable suppliers and support options

comparing pricing and payment options

follow appropriate legislation including work health and safety (WHS) and environmental considerations

install hardware and software products

troubleshoot and resolve any malfunctions in technology.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

summarise basic computer vocabulary required to identify problem areas for support

outline work health and safety (WHS) procedures for using electronic equipment

identify current and relevant software packages for business requirements.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the Management and Leadership – Small and Micro Business field of work and include access to:

business technology

relevant legislation, regulations, standards and codes

relevant workplace documentation and resources

case studies or where possible, real situations.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine information and communications technology requirements

1.1 Identify full range of hardware and software requirements relevant to anticipated startup level of business and available space

1.2 Determine and decide on type of internet connection needed to fulfil business requirements

1.3 Identify suitable suppliers of hardware, software and appropriate support services

1.4 Compare and analyse pricing and payment options to determine the most suitable information and communications technology goods and services for the business

2. Install hardware and software products

2.1 Determine suitable location for hardware, taking work health and safety (WHS) and environmental considerations into account

2.2 Follow set-up instructions for hardware in accordance with manufacturers’ specifications

2.3 Follow instructions on installation for all software applications and upgrades

2.4 Install and test connection device in accordance with vendor instructions

3. Trouble shoot/resolve common malfunctions

3.1 Define problem to be resolved

3.2 Identify support services for common malfunctions

3.3 Follow instructions for resolving common malfunctions

3.4 Test device to ensure malfunction is resolved

Evidence of the ability to:

identify and select appropriate hardware and software, including:

identifying suitable suppliers and support options

comparing pricing and payment options

follow appropriate legislation including work health and safety (WHS) and environmental considerations

install hardware and software products

troubleshoot and resolve any malfunctions in technology.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

summarise basic computer vocabulary required to identify problem areas for support

outline work health and safety (WHS) procedures for using electronic equipment

identify current and relevant software packages for business requirements.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the Management and Leadership – Small and Micro Business field of work and include access to:

business technology

relevant legislation, regulations, standards and codes

relevant workplace documentation and resources

case studies or where possible, real situations.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify full range of hardware and software requirements relevant to anticipated startup level of business and available space 
Determine and decide on type of internet connection needed to fulfil business requirements 
Identify suitable suppliers of hardware, software and appropriate support services 
Compare and analyse pricing and payment options to determine the most suitable information and communications technology goods and services for the business 
Determine suitable location for hardware, taking work health and safety (WHS) and environmental considerations into account 
Follow set-up instructions for hardware in accordance with manufacturers’ specifications 
Follow instructions on installation for all software applications and upgrades 
Install and test connection device in accordance with vendor instructions 
Define problem to be resolved 
Identify support services for common malfunctions 
Follow instructions for resolving common malfunctions 
Test device to ensure malfunction is resolved 

Forms

Assessment Cover Sheet

BSBSMB307 - Set up information and communications technology for the micro business
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBSMB307 - Set up information and communications technology for the micro business

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: